No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
Tree Trimming Starts Monday
Street Department personnel will be trimming trees overhanging the public right-of-way on multiple city streets starting Monday at 7 a.m., weather permitting. These streets are scheduled for paving work in April. The purpose of the tree trimming is to remove branches that […]
Read MoreCity Hall News: Week of Jan. 31, 2022
Meeting this week are the Elkins Planning Commission and the Elkins Tree Board. Council meets Thursday. B&O tax returns are due Monday. Meeting virtually Tuesday at 5 p.m., the planning commission will consider applications for appointment to a vacant seat. The commission’s […]
Read MoreCity Hall News: Week of February 20, 2023
Meeting next week are council’s ad-hoc Organizational Audit Committee, and the Elkins Historic Landmarks Commission. City hall will be closed Monday in observance of Presidents’ Day. Garbage service will run on regular schedule. Utility bill and in-city Fire & Rescue Service Fee […]
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