No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
City Hall News: Week of Nov. 29, 2021
Meeting this week are the Elkins Board of Zoning Appeals and council’s ad hoc Special Hiring Committee. Council meets Thursday. The Board of Zoning Appeals meets Tuesday at 5 p.m. to hear an appeal from a company proposing to build a 190-foot […]
Read MoreRetaining Local Property Taxes for Local Projects
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Read MoreEPD Receives $950,000 in Congressionally Directed Spending Spending
The City of Elkins would like to thank Senator Joe Manchin III and Senator Shelley Moore Capito for their efforts in securing $950,000 in Congressionally Directed Spending for the Elkins Police Department. This investment will allow E.P.D. to make significant technology upgrades […]
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