No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
Water Main Break: Boil-Water Advisory Is In Effect In Crystal Springs and Parts of Elkins
May 20, 2020 The City of Elkins has experienced a major water-main break in the vicinity of Wilson and Worth streets. This break has affected service and water quality across wide areas of the city. Crews have been working since last night […]
Read MoreCity Hall News: Week of Sept. 12, 2022
Meeting this week are council’s Public Safety Committee, Finance Committee, ad hoc Special Hiring Committee, and Rules & Ordinances Committee. Also meeting are the Elkins Sanitary Board and the Elkins Tree Board. Council meets Thursday. The Public Safety Committee meets Monday at […]
Read MoreCity Hall News: Week of August 30, 2021
Elkins, W. Va., August 28, 2021: The Elkins Planning Commission and Elkins City Council meet Thursday. The Planning Commission meets virtually Thursday at 1 p.m. to continue its work updating the city’s zoning ordinance. Agenda items include consideration of input from city […]
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