No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
City Hall News: Week of January 10, 2022
Meeting this week are the Elkins Tree Board, the Elkins Planning Commission, the Elkins Board of Zoning Appeals, and the Elkins Police Civil Service Commission. Also meeting are council’s Public Safety Committee, Rules & Ordinances Committee, and Personnel Committee. Christmas trees will […]
Read MoreCity Hall News: January 2, 2021
Elkins, W. Va., January 2, 2021: Council meets Thursday at 7 p.m. Next week’s regularly scheduled meetings of council’s Finance Committee and Economic Growth and Development (EGAD) Committee are canceled, as is the regularly scheduled meeting of the Elkins Tree Board. Christmas […]
Read MoreElkins Officials Explain Railroad Avenue Parking Decision
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